The Ultimate Guide to Postmates: Everything You Need to Know, Whether you’re relaxing at home or busy at work, choosing lunch or even breakfast delivery is often the most obvious choice.
Our world is being transformed thanks to technology and the sharing economy. It’s easier than ever to get what you want with a click, whether it’s a freelance contractor, a ride from a company like Uber, or a hot meal delivered to your door.
What exactly does the Postmates service do?
Postmates has been actively connecting users with local restaurants and drivers since 2012 when CEO Bastian Lehmann launched the company with co-founders Sam Street and Sean Plaice.
While this basic concept may be simple, you may still be wondering about ordering options, pricing, and more features to expect in the Postmates
What exactly is it that makes customers choose Postmates when the big three food delivery giants – DoorDash, Grubhub, and Uber Eats – could deliver food to your door just as easily?
Postmates is whatever you need (more or less) delivered to you. They’ll bring you a meal from your favorite restaurant, party supplies from the local convenience store, or that extra bottle of booze when the party is winding down.
Basically, it’s an on-demand app that allows you to get what you need to be delivered to your doorstep.
What is Postmates?
Postmates is a food and goods delivery service that allows customers to order just about anything they want, including personal items, groceries, and restaurant meals.
The idea is that these things are delivered to the customer’s door in less than an hour.
Just about anything can be delivered through Postmates, whether you’re looking for a cool shirt for a big date, a new pair of headphones, or a meal. Let’s face it, the most common orders are for places like McDonald’s.
But Postmates sets itself apart from competitors like DoorDash by claiming that you can order “anything.”
Items that will not be delivered by Postmates couriers include:
- Gift cards
- Live animals
- Any controlled or illegal substance
It’s a simple concept, but this $400 million startup is a huge success. It has grown from its beginnings in San Francisco in 2011 to become one of the major cornerstones of the on-demand delivery economy.
Postmates taps into the gig economy, much like Uber and Lyft, to hire delivery drivers, known as couriers. Couriers are independent contractors who use their own vehicles (or even bikes and scooters in some cities) to complete deliveries.
If you’re curious about the details of the Postmates revolution, read on to find out everything you need to know about this innovative app, and how you can get involved in all that work has to offer.
How does Postmates work?
As a Postmates user, you can have food from your favorite restaurants delivered to your door, simply by logging into the company’s mobile app or website.
Postmates helps you skip the traditional delivery request process—which often involves Google searches, website visits, and phone calls—and get a full catalog of local restaurants and their menus, all on one platform. Once you have selected the food you want, just a couple of touches and your order is sent directly to the restaurant.
Your Postmates app lets you track every part of the delivery process. You will see when your selected restaurant begins to prepare your order. When your order is almost ready for pickup, you’ll also see the Postmates courier you’ve matched with
Couriers are normally assigned based on their proximity to the pickup location, so you don’t have to worry about any major delays to your order. Once your order delivery is complete, you can eat immediately, rate your restaurant, and tip your Postmates driver (in any order). Tips are processed 24 hours after your delivery.
Postmates Order Options
Although Postmates delivery is the main service offered by the app, you have a few additional ordering options that you can take advantage of.
Here are three order options you can choose from:
- Delivery: When you select standard delivery, you can choose to have your driver bring the food directly to you, meet you outside, or leave the order at your door for contactless delivery. You can even schedule delivery on your checkout page if you don’t want it delivered right away.
- Pickup: If you want to avoid delivery fees and tips, you can order from the Postmates “Pickup” tab instead. Instead of being assigned a driver, you’ll have to pick up your order yourself, but you can relax at home until the app tells you that your takeout is ready.
- Party: Another way to save is to order from Postmates’ “Party” tab.
A Postmates party groups your order with other customers who have chosen the same restaurant. Your order may take a little longer as the driver may make a few stops before you, but you won’t have to pay the delivery fee. Party orders must be $15 or more and submitted within five minutes.
What makes Postmates especially unique is the fact that it offers more than just food. In addition to offering delivery from thousands of restaurant partners across the country, Postmates also delivers office supplies, alcohol, pet supplies, convenience store products and other household essentials.
Although not on the same scale as Instacart or Shipt, Postmates also offers grocery delivery in some markets.
Some of the major food chains and stores you can order from include Starbucks, Chipotle, Subway, McDonald’s, Papa John’s Pizza, Walgreens, 7-Eleven, Staples, and PetSmart.